Entrées par Lucy Reed, Guest Author

How outside services can enhance your business

The age-old wisdom that time is money holds true for today’s small business owners. However, finding ways to streamline without sacrificing quality can feel pretty challenging. We’ve pulled together some of the best free and paid service options for companies in the B2B arena, so you can enhance your business and improve efficiency without skimping […]

4 façons d’assurer la satisfaction des clients occupés (sans toutefois sacrifier le service exceptionnel)

Image gracieuseté de Pexels Si vous êtes propriétaire d’une petite entreprise, vous savez ce que c’est que d’avoir un horaire chargé. Vos clients sont sans aucun doute aussi occupés que vous, il est donc important de trouver des façons efficaces de les aider. Ce n’est pas n’importe quel service qui le fera. Pour convaincre votre clientèle, […]

Smart social strategies that keep your customers coming back

Image courtesy of Pexels More than 50% of customers part ways permanently following a single poor experience. That’s a lot of pressure to make every interaction count, especially since the bar has been set so high — and people’s expectations are constantly on the rise. And because of new online platforms, namely social media, it’s […]